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Don't Maroon Security
Thursday, 19 May 2005, 20:24 GMT

Sure, you can save money by working with a vendor in a faraway land. But don't trust the outsourcer to install the right security protections. Verify that your relationship is cost-effective and safe.

This is what it's like to be an employee for Tata Consultancy Services (TCS), an Indian IT services vendor, when working for a big American insurance company (in this case CNA):

When you come to work, your bag is searched. You may be too. You hand your cell phone to the security guard, to be picked up when you go home.

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