IT Observer - Social Engineering Still Alive and Kicking

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Social Engineering Still Alive and Kicking
Thursday, 19 May 2005, 09:29 GMT

A social engineering attack resulted in secure e-mail service provider Hushmail having its Web site redirected to a defaced Web site. According to reports, Network Solutions, the domain name service provider behemoth, gave out information through a customer support line sufficient to allow an attacker to alter DNS record information for Hushmail.com. Visitors to the Hushmail site were instead sent to a server co-opted by the attacker. Network Solutions said it's implemented new security measures to ensure that such an "isolated event" doesn't happen again.

There are so many things to go into here it's hard to decide where to start. First, the existing security measures Network Solutions purports to have in place weren't followed; what's the point in implementing new measures if the old ones can't be followed?

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