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Self-assessment critical to VoIP: expert
Tuesday, 16 November 2004, 16:13 GMT

If Martin Rayner takes one piece of advice back to his company after attending IPComm 2004, a voice over IP (VoIP) conference, it might be this: “know thyself.”

The statement applies to Rayner. He works with IT at Erickson Retirement Communities, a developer headquartered in Baltimore, Md. that’s considering IP phones. In its exploration of the technology, Erickson asked an IT consultancy for an opinion: should the retirement-living provider purchase voice equipment from its data-com vendor, or should it buy from the incumbent voice tech vendor?

Read More at ITWorld Canada

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