New Linux users tread carefully

Before Airtel deployed a voicemail application built on Red Hat Enterprise Linux, its top management was understandably concerned. Like in many other enterprises in Asia, Linux was not a common operating system (OS) of choice for Airtel, and they had concerns about using it.

But since the rollout of the application—Dynamic Voicemail—to its seven million customers across the country last August, the top management’s worries have been eased.

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