A mobile culture

Business is changing. We work in a culture where demands for an increased work-life balance are being taken seriously, more people have flexible working arrangements than ever before and younger, technologically-savvy people have greater management responsibility. Business is changing at a fundamental, cultural level. IT decision makers are also feeling the change. The Vodafone/CIO Connect Census 2004 shows that the role of the chief information officer is no longer about choosing from alternatives such as innovating or reducing costs; having business acumen or technology knowledge; or demonstrating change leadership or running systems reliably - it is about replacing the "or" with "and".

On the one hand, users are asking for a more flexible style of working and, at the same time, IT departments are being asked to deliver more for less. The CIO Connect Census reveals that more than 80% of IT investments now include the costs of business change as well as technology.

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