Symantec stops frustrating virus-notification alert

Symantec has shown the way for other antivirus firms to finally end the proliferation of false user email notifications, which wrongly identity the source of a virus and add to the general email deluge swamping users' inboxes. Users who remain uninfected by computer viruses still often see a huge increase in email traffic as they are inundated with notifications resulting from spoofed email addresses in the 'from:' field that wrongly tell them they've sent a virus when, generally, it is in fact somebody whose address book that they appear in that has been infected.

Some users have been getting so frustrated at the high numbers of such emails that they have been dubbed "as annoying as spam", according to Greg Day, solutions architect at rival antivirus firm McAfee.

Symantec said concerns about system resources and storage as well as employee productivity played a major part in the planning of the product.

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